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Accounts

Support for your Helm account. Registration, logging in and management for organisers

  • How to verify your account
  • Why should I verify my account?
  • How do I issue a full or partial refund?
  • Creating an event
  • Dashboard stats explained
  • I can't log in to my account
  • How to cancel or delete an event
  • Your event privacy policy
  • Adding VAT to your tickets (UK only)
  • Can I charge for tickets on the door?
  • How to use the asset booking feature
  • Account moderation
  • What is the admin fee on top-ups?
  • Understanding American Sales Tax
  • Email Notifications
  • Adding notes to orders
  • How to refer other organisers
  • Helm for charities
  • Deleting your account
  • Understanding Disputes
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Categories

  • Accounts
  • Attendee Purchases
  • Features
  • Payouts
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