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Attendee Help

Accounts

Support for your Helm account. Registration, logging in and management for attendees.

6 articles

Purchases

Going to an event? Find help on ticket orders, fees, refunds, and ticket downloads.

15 articles

Organiser Help

Accounts

Support for your Helm account. Registration, logging in and management for organisers

20 articles

Attendee Purchases

How to manage attendee orders and guest lists. See list of supported currencies.

13 articles

Features

Help on tools like embedding, discount codes, memberships and 3rd party integrations.

38 articles

Payouts

Get paid! Understand billing cycles, account verification, and instant payouts.

14 articles