Creating an event

With our 3-step process, it's super quick and easy to get your events created, posted and tickets selling! 

Creating an event:

• Click the 'Create' tab in the top toolbar of the dashboard, this will take you to the event creation page
• Basics. Enter the following information: 
  • Event name
  • Event description
  • The venue
  • Which category of event 
  • The time zone of your event
  • The date and time of your event (or add multiple time slots if your event runs on different days too - you can add multiple time slots in bulk)
  • Which currency you'll be selling tickets in
• Tickets. Set the following information:
  • Your ticket types (as many as you need) 
  • How you want the booking fees to be covered (whether you are absorbing it or passing it on to your customers) 
  • A maximum amount of tickets, 
  • Whether you'll allow customers to pay by invoice 
  • Whether to include tax on your ticket prices 

  You can also name your ticket types - you'll need to enter a quantity for each ticket type and a price then the booking fee per ticket will appear. 

• Click the 'edit' button on a ticket to:
  • Set 'on sale' from/until dates and times
  • Restrict the amount that can be bought in a single transaction
  • Add additional options (such as required information or merchandise for sale and the status of the ticket) 
• Extras. The extras for your event page are:
  • Event images (maximum of 3)
  • Terms and conditions for your event
  • Privacy policy
  • Refund policy
• When you're happy with what you have, choose:
  • 'Post privately' if you want to make sure only those you invite can access the event
  • 'Post live' to make your event public
  • 'Save as a draft' to make changes before going live

Please note: if you're a new organiser, your event may enter into an "under review" state - this is for added security for all users on Helm Tickets to combat fraudulent events being posted. More information on this can be found in the account moderation article.