Email Notifications


It's easy to control what communications you receive from Helm Tickets and organisers of events you've purchased tickets for. Please note: You will always receive critical notifications from organisers if it is related to an event you will be attending.
  • On your dashboard at any point, hover over the profile icon in the top right corner and select 'My Details'
  • Now select 'Email Notifications' from the subheadings about the details page
  • You'll now be presented with the Email Notifications page where you can toggle your choice of emails you receive "on" or "off"
  • Don't forget to click the update buttons when you've made your choices!

Please note: If you unsubscribe from service-critical notifications, you will not be informed about any potential service downtime or changes to the structure of our service - if you wish to still unsubscribe from these notifications, the information will be posted on our Blog.

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