Email Notifications

It's easy to control what communications you receive from Helm Tickets and organisers of events you've bought tickets for. Please note: You'll always receive critical notifications from organisers if they're related to an event you're attending.
  • On your dashboard at any point, hover over the profile icon in the top right corner and select 'My Details'
  • Now select 'Email Notifications' from the subheadings on the details page
  • You'll see the email notifications page where you can toggle your choice of emails you receive to "on" or "off"
  • Don't forget to click the update buttons when you've made your choices!

Please note: If you unsubscribe from service critical notifications, you won't be informed about any potential service downtime or changes to the structure of our service. If you still want to unsubscribe from these notifications, you can find this information on our blog.

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