Purchases
Going to an event? Find help on ticket orders, fees, refunds, and ticket downloads.
- How to download your ticket
- How can I get a refund?
- How to register and buy tickets
- Updating your ticket information
- Problems buying tickets
- Questions about the event
- Refund Protect for attendees
- Downloading a tax receipt
- Booking fees
- Which card types can I use?
- Seen HELM on your bank statement?
- Can I pay with Paypal?
- How to use a discount code
- How to pay by invoice
- Coronavirus Refunds
- Strong Customer Authentication
- Why has my card been declined