Downloading a tax receipt

Please note: 

Registering for an account AFTER you have purchased tickets will not enable you to download a tax receipt.

If you have purchased tickets with a guest account you will not be able to download a tax receipt.

Please contact us if you need a tax receipt to be generated for your order and we will be happy to generate one.

Downloading a tax receipt through your Helm Tickets account

Log into your Helm Tickets account here:

Once you’ve logged in, click on ‘Purchases’ under your profile picture at the top right hand side of the page.

This will open a dashboard displaying each of your orders. Find the order you need a tax receipt for and click ‘View Order’. 

This will open an overview of the selected order, with details of the purchase. At the top right, you’ll see an 'actions' button. When you click here you can see where to download your tax/VAT receipt from.  

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