Questions about the event

Helm Tickets is a self-service ticketing platform and therefore we are unable to provide event-specific advice.

If you need to know any further information about an event, please contact the organiser. Organiser details can be found where you purchased your ticket, on the event page.

To find Organiser contact details, locate the event page (you can search all public events the 'Events' page at Once you're on the event, you can click 'Contact Organiser.

Helm cannot give event-specific advice.

If you're having trouble booking tickets and need to start a support conversation, please provide as much detail as possible, including the event you're trying to purchase tickets for and the type of issue you're experiencing.

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