Additional Ticket Options - Option Fields
When creating additional ticket options, you’ll be met with several customisable options. When adding text fields, you can add a label, a placeholder, a value and output text. These relate to a variety of different outputs, whether on the ticket or on your guestlist csv. In this article, we’ll run through what each of these mean and how you can utilise them for your event.
To find out more about additional ticket options, check out this helpdesk article.
Label
This is the title of the additional option, it will appear above the input box, identifying what the field is for.
Here you could input a question or simply a requirement, for example:
Placeholder
The placeholder is example text that will appear in the input field. This is a great way to prompt customers and give examples of what information you require. For example:
Value
The value is what will appear on the ticket. This is helpful if you’ve used the multiple option additional option and don’t require the full option to be on the ticket. For example, if your attendee has opted to pre-order a bottle of white wine, you could put the code WW (White Wine) in the value field. This will help staff on the night quickly identify your guests’ requirements.
If you’ve used a text field option, the value will appear automatically in the field instead of the placeholder text. This could be useful if you would like the ticket to have a default for those who didn’t fill out the option, e.g. Dietary requirements? None.
As you can see below, the dietary requirements field is pre-filled with ‘None’.
These options then appear on the ticket below as follows:
Output Text
The output is the text that appears on your attendees’ ticket, before their answer. This is the ‘title’ of the output, meaning it’s easy for you or your event staff to identify the details of the attendees’ ticket upon entry.
