How to embed tickets on a WordPress site

This article will help you with embedding your tickets, but please note:

Always refer to and read the documentation supplied to you by your website builder regarding embedding and /or iFrames.

If you need specific assistance configuring your website you must contact your website builder's support team. 

If your tickets are not showing, please make sure that:

1. Your event is not set as a draft but set as private or public.

2. The bounding box that your tickets are in is not too small and can fit the tickets.

3. If you are not using a Wordpress site, please use this tutorial.

If you are having further issues, please contact us with a link to your webpage.


Embed your tickets

Sell tickets on your website! Implementing this feature is easy, and we take care of all the security checks and card processing for you. Before you get started, please make sure your website builder is compatible with embedding tickets:

Compatibility:
Our ticketing embeds are compatible with any website builder that supports embedding of external sites and iFrames. If you're hard coding your site, you can also embed your tickets.

A current list of confirmed supported WordPress builders goes as follows:

  • Wordpress.org 
  • Wordpress.com (business plan users only)

If you're confused to which version of Wordpress you are using:

  1. If your site looks like mysite.wordpress.com, you’re on wordpress.com
  2. You can also confirm if your WordPress is compatible by trying to install a plugin from the admin panel - if you are unable to, you are on either using the wrong WordPress or you are on the wrong WordPress.com plan.
  3. If you’re using your own domain, and you start a DNS lookup (using this link "nslookup myblog.mydomain.com") and you get the answer with WordPress servers like "ns1.wordpress.com" then you’re on wordpress.com.
  • If any of this doesn't apply to your site, then you are using WordPress.org!

Our tickets will embed with any version of WordPress.com.


The Method: 

1. Generate your embed code by choosing your style.

2. Paste it into your website builder/site.

3. Customise and enjoy!

In this tutorial, we'll be using the single event widget as the embed of choice. We have other views to choose from including our calendar view, please head here for more information.

Step 1:

Log into your Helm Tickets Account

Step 2:

On your event dashboard, look to the sidebar on the left-hand side of your screen. Under the subheading "Events" click "View all Events" to navigate to the event page in which you want to issue a refund for.
Your event's dashboard will look like the one pictured below:

Step 3:

Under "Tools" click "Get Your Widget Code" to bring up the embed generator.

Step 4:

In this window, pick the embed code you would like to use. Choose from the "Default Layout" if you would like none of your event details displaying, choose "Full Details Layout" if you would like all details displaying.

Once you have decided which layout to pick, copy the text which is generated below:

Step 5:

With your embed code copied to your clipboard, head to your WordPress page within the WordPress dashboard and click "Text" on the Builder settings.

Step 6:

Paste the text copied to your clipboard in the area which you'd like your tickets to display. 

Here, I paste the tickets at the every top of the page as this is where I would like them to appear.

Once done, click save.