Payout frequency and on demand payouts

When using Helm Tickets, you have the control over when you receive your funds and you can select the payout frequency that best suits you. 

The options are: 

• On demand*
• Every week
• Every 2 weeks 
• Monthly (default)
• Quarterly  

To change your payout frequency, your account must be verified, billing details added, and you must also have received 3 previous payouts on our default monthly schedule.

Please note:

*Unlike all other payouts, there is a small fee for an on demand payout. This is 2% of the payout amount. (The minimum fee is £2/$2/€2 and the maximum is £50/$50/€50.) 

You’re only able to request 1 on demand payout each calendar month.

Organisers requesting more than £500/$500/€500 will only be able to receive 50% of the available balance or £500/$500/€500 (whichever is the greater amount).

For example, if you have a balance of £580, you can request up to £500. With a balance of £3000 you can request up to £1500.

If your bank account is registered in the European Economic Area (EEA) the fee is deducted from the payout amount. This means the minimum requested payout amount is £3/€3 (as the minimum fee is £2/€2 and the minimum payout amount is £1/€1). 

If your bank account is registered outside of the EEA, the fee is paid by card and is subject to an extra card fee of 4% of the payout+ 20c. The minimum requested payout amount is $1, as the fee is not deducted.