How do I add my billing details?


We need your billing details to send any revenue from your events to your bank account. Once you've added your billing details, you'll be paid on a monthly billing cycle by default, but you can change this to weekly, 2 weekly, or quarterly if you. You need to verify your account before you can add your banking details.

Adding your billing details: 

  • Log into your Helm Tickets account 
  • Hover over the head icon in the top right of the screen
  • Select 'billing & payouts' from the list
  • This is where you can add your billing details

If your account isn't verified, you'll see the following message which includes a link to the verification page:  

  • When you're verified, you'll see 3 fields to complete: account holder's name, account number and sort code. Fill in this information then click 'submit'

  • You're done! You now have your billing details saved so you can receive your payouts

Please note: Your country will be the one you set when you signed up and your account must be held in that country. If you need to change this, please contact support@helmtickets.com 

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