Understanding GST

The goods and services tax (GST) in Australia is a value added tax of 10% on most goods and services sales.

If you’re a business, organisation or individual registered for GST, it is usually best to include the GST in the price of your tickets.

It’s your responsibility as the organiser to calculate the amount of GST you need to add, and to add this to the ticket price, as at this time, Helm will not make the calculations for you.
If it is not added to the price of the ticket, it will be your responsibility, as the organiser, to ensure the GST is paid, following tax laws.

If GST registered customers request a tax invoice to claim a credit for GST in the price of the ticket, it’s the organiser’s the responsibility to ensure the customer is provided with one within 28 days of receiving the request, and to ensure the requirements of the tax invoice are met as laid out by law.

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